Terms and Conditions of Sale

1. Introduction

Welcome to Reestartshop! These Terms and Conditions of Sale govern the purchase of products offered on our website. Please read them carefully before making a purchase.

2. Contact Information

Company Name: Reestartshop
Address: Via Giuseppe Maria Bosco, 21, Caserta, Campania 81100, Italy
Phone Number: +39 3338669517 / +39 3355650417
Email: reestartshop@gmail.com
VAT/Tax ID: 04164290613
Rea: 303934

3. Products and Services

Reestartshop offers a curated selection of equipment, photovoltaic systems, and home goods. Detailed product descriptions are available on their respective pages on our site.

4. Prices

All prices listed on the site are in Euros and include VAT. Any additional costs, such as shipping fees, will be clearly indicated before the order is finalized.

5. Payment Methods

We accept the following payment methods:

  • PayPal: One of the most reliable online payment methods, guaranteeing refunds in case of non-delivery of goods.
  • Credit/Debit Cards: We accept all major credit and debit cards.
  • Apple Pay and Google Pay: For those who prefer modern and fast payment methods.

6. Shipping and Delivery

Order Cut-off Time: 12:00 PM (GMT+01:00) Central European Time (Rome)
Order Processing Time: 0-2 business days (Mon - Sun)
Delivery Time: 3-5 business days (Mon - Fri)

We use the following major international couriers:

  • DHL
  • DPD
  • GLS

The goods are delivered to the address specified at the time of order.

7. Right of Withdrawal

For purchases made on Reestartshop, it is possible to exercise the right of withdrawal within 14 days of receiving the goods, as provided by Legislative Decree of February 21, 2014, No. 21. Simply email us at reestartshop@gmail.com to receive all the instructions on how to proceed with the return. Without the email request, the warehouse will not be able to accept the return.

The shipping costs for the return are entirely borne by the buyer.

The right of withdrawal lapses if:

  • The original packaging is missing;
  • The product has been damaged for reasons not attributable to transport;
  • The product has been used and/or worn out;
  • Parts of the product have been removed.

Reestartshop will refund the returned goods within 5 days of receipt, using the same payment method used by the customer at the time of purchase. The right of withdrawal can only be exercised by individuals and not by legal entities. For purchases with a VAT number, it is not possible to exercise the right of withdrawal.

8. Warranties

All items for sale on Reestartshop are covered by the manufacturer's warranty. The delivery note or invoice, sent in electronic format a few days after the order is delivered, will serve as proof of warranty.

The goods travel under our responsibility: the products purchased on Reestartshop are entrusted to the carrier packaged and wrapped to avoid accidental breakages. In case of breakage of components during transport, Reestartshop guarantees the replacement of the piece with an intact one in a timely manner and completely free of charge.

9. Privacy and Security

Shopping on reestartshop.it is simple and safe. The site is SSL certified, guaranteeing the reliability of our page. Customer information is treated in accordance with our privacy policy.

10. General Conditions

Reestartshop reserves the right to modify these terms and conditions of sale at any time. Changes will be effective upon publication on the site.

11. Acceptance of Terms

By placing an order on Reestartshop, the customer declares to have read and accepted these Terms and Conditions of Sale.